Automated Urgency & Priority Scoring
Classifies priority level into low, medium, high, or critical emergency based on customer frustration and deadlines.
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Sub-200ms intelligent email processing API for urgency scoring, intent classification, entity extraction, and sentiment tagging.
https://www.rsflowhub.com/api/v1/ai/email-analyze
Email Content, Urgency & Priority Analysis API is a production-ready cloud REST API endpoint hosted on RSFlowHub designed for developers building high-throughput web, mobile, and AI agent applications. It accepts structured JSON payloads via POST /api/v1/ai/email-analyze, executes sub-180ms inference across global edge regions, and returns deterministic, type-safe JSON envelopes without unpredictable hallucination.
X-API-Key Header
curl -X POST "https://www.rsflowhub.com/api/v1/ai/email-analyze" \
-H "Content-Type: application/json" \
-H "X-API-Key: rsh_live_your_api_key_here" \
-d '{"subject":"Issue with my recent invoice","email_content":"Hello, I was double charged for my Pro subscription this month. Please fix this ASAP as I am very frustrated.","allowed_categories":["sales","support","billing","spam"],"allowed_intents":["refund_request","cancellation","technical_issue"]}'
<?php
$client = new \GuzzleHttp\Client();
$response = $client->post('https://www.rsflowhub.com/api/v1/ai/email-analyze', [
'headers' => [
'Content-Type' => 'application/json',
'X-API-Key' => 'rsh_live_your_api_key_here',
],
'json' => array (
'subject' => 'Issue with my recent invoice',
'email_content' => 'Hello, I was double charged for my Pro subscription this month. Please fix this ASAP as I am very frustrated.',
'allowed_categories' =>
array (
0 => 'sales',
1 => 'support',
2 => 'billing',
3 => 'spam',
),
'allowed_intents' =>
array (
0 => 'refund_request',
1 => 'cancellation',
2 => 'technical_issue',
),
),
]);
echo $response->getBody();
const response = await fetch('https://www.rsflowhub.com/api/v1/ai/email-analyze', {
method: 'POST',
headers: {
'Content-Type': 'application/json',
'X-API-Key': 'rsh_live_your_api_key_here'
},
body: JSON.stringify({"subject":"Issue with my recent invoice","email_content":"Hello, I was double charged for my Pro subscription this month. Please fix this ASAP as I am very frustrated.","allowed_categories":["sales","support","billing","spam"],"allowed_intents":["refund_request","cancellation","technical_issue"]})
});
const data = await response.json();
console.log(data);
import requests
url = "https://www.rsflowhub.com/api/v1/ai/email-analyze"
headers = {
"Content-Type": "application/json",
"X-API-Key": "rsh_live_your_api_key_here"
}
payload = {"subject":"Issue with my recent invoice","email_content":"Hello, I was double charged for my Pro subscription this month. Please fix this ASAP as I am very frustrated.","allowed_categories":["sales","support","billing","spam"],"allowed_intents":["refund_request","cancellation","technical_issue"]}
response = requests.post(url, json=payload, headers=headers)
print(response.json())
Classifies priority level into low, medium, high, or critical emergency based on customer frustration and deadlines.
Automatically categorizes emails into billing, technical support, sales inquiries, refund requests, or spam.
Extracts customer names, order IDs, account numbers, requested action dates, and key summary takeaways.
Identifies source language and measures emotional tone across positive, neutral, frustrated, or angry sentiment.
See how developers integrate this API endpoint into production apps.
Classify incoming customer support emails to route high-urgency billing complaints directly to senior support managers.
Extract company names, team size, and buyer purchase intent from inbound contact sales emails.
Automatically tag incoming company inbox emails by department (Billing, Support, Legal, Careers) for team routing.
Comparing RSFlowHub's specialized API gateway vs raw multi-turn LLM prompts vs legacy regex rules.
| Evaluation Metric | RSFlowHub API | Raw LLM Prompts | Legacy Regex / Rules |
|---|---|---|---|
| Response Structure | Strict typed JSON envelope | Unstructured markdown or chat format | Brittle custom regex tuples |
| Latency Performance | 120ms - 220ms edge cached | 1,500ms - 4,000ms streaming | 50ms (Zero semantic capability) |
| Pricing Model | Flat 2 credit/request | Volatile token-based billing | High server maintenance overhead |
| Multi-Turn Hallucination | Zero (Deterministic validators) | Frequent schema drift & hallucinations | No semantic AI intelligence |
| Developer Integration | 3 lines cURL, PHP, JS, Python | Complex prompt engineering & retry loop | Fragile manual rule maintenance |
email_content
string
Raw text content or body of the incoming email to analyze.
subject
string
Subject line of the incoming email.
allowed_categories
array
Optional list of allowed classification categories (e.g. ["sales", "support", "billing", "spam"]).
allowed_intents
array
Optional list of allowed intents (e.g. ["refund_request", "cancellation", "technical_issue"]).
custom_instructions
string
Custom classification rules or department mapping guidelines.
All API endpoints return uniform JSON envelopes with status code, execution metadata, and data payload.
{
"status": "success",
"code": 200,
"message": "Processed successfully",
"data": {
"result": "Sample output result"
},
"meta": {
"credits_deducted": 2,
"execution_time_ms": 142
}
}
Everything you need to know about integrating and using Email Content, Urgency & Priority Analysis API.
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